Introduction.

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‍13County is a ltd company registered in England and Wales. Our company registration number is 13566560 and our registered office is at 13County, Wish Wood, Bayham Road, Bells Yew Green, Tunbridge Wells TN3 9AT.

 

We are fashion retail business and events host.

This privacy policy is aimed at prospective or existing customers and visitors to the company website. All references to our ‘website’ throughout the privacy policy refer to the company

website https://www.13co.co.uk. 

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If you have questions regarding your personal data and how we use it, please contact us using the contact details below:

Data Protection. 

13County, 

Wish Wood, 

Bayham Road, 

Bells Yew Green 

Tunbridge Wells 

TN3 9AT

United Kingdom

Email: sale@13countyco.com

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Overview

• How we collect your personal data;

• The types of personal data we collect on our website;

• Information gathered to manage our relationship with our clients;

• Information gathered as part of sales and direct marketing activity;

• Information gathered during employment screening on behalf of our clients;

• Automated decision making or profiling using personal data;

• Data security; Data retention; Data transfer; Data sharing; Data subject rights.

 

How we collect your personal data

We collect your personal data in a number of ways which are listed below:

• When we have contact with you:

• When we speak to you on the phone;

• When you email us;

• When you send information to us through the post

• When you visit our website

• From our clients, in the delivery of our contractually agreed services

• From third parties (eg accredited providers of direct marketing lists)

• From publicly available sources
   

When we collect your data

• When we collect your data

• When you navigate around our website

• When you contact us via the ‘Contact Us’ form on our website

• When you communicate to us through instant messaging (eg Instagram)

• When you ‘sign up’ to our newsletter

• When you apply to one of our advertised positions

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Personal data we obtain from you or your personal computer

• Cookies.

• Name; email; contact number; reason for contact.

• Any information provided by the data subject in the free text box; IP address/location; Referral URL

• Email address
   

Why we collect this data

• To improve user experience.

• To contact you in response to your question. To understand your question and reply to you.

• To understand your question and reply to you. To better understand use of our website.

• To send you our newsletter.
   

Lawful basis for gathering information

• Our legitimate interests to improve website performance.

• Your consent to be contacted in respect to your query.

• Our legitimate interests to improve website performance, and user experience.

• Our legitimate interests to market/ advertise our products to customers. Your consent by signing-up to our newsletter.
   

Information gathered as part of sales and direct marketing activity

13County Co maintains a marketing list and occasionally send direct marketing communications to relevant parties at customers who might be interested in the services we provide, or products we sell. The personal information that is maintained to facilitate direct marketing is typically limited to full name and email address.

The lawful basis for 13County Co's direct marketing activity is the express consent of the individual to receive such communications. Where you no longer wish to receive such communications from 13County Co you can either select the unsubscribe option (which is present on all marketing emails), or request to be removed from Vero’s direct marketing lists. 

 

Data security

13County Co takes its obligation to maintain the privacy of your personal data seriously. We observe strict technical and organisational measures to safeguard the secure collection, processing, use and storage of personal data, in line with relevant legislation.

 

Data retention

13County Co will only retain personal data for as long as necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Following this all personal information will be securely deleted from our records.

 

Links to other websites

Our website may contain links and icons which enable you to visit other websites which may be of interest. However, once you have used these to leave our website, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement (see below) applicable to the website in question.

• Instagram: https://help.instagram.com/519522125107875

• Facebook: https://www.facebook.com/policy.php

• YouTube: https://policies.google.com/privacy
   

Data subject rights

UK and European Data Protection legislation gives you (as a data subject) rights which include:

• the right to information;

• the right to rectification;

• the right to erasure;

• the right to restrict processing;

• the right to request data portability; and

• the right to object to processing.
   

You also have the right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
 

Please note some restrictions may apply to the applications of the rights. For further details, please refer to the information provided on the website of The Information Commissioner https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/. 
 

Right to Complain

You have the right to lodge a complaint with the supervisory authority, the Information Commissioner’s Office, please refer to its website at www.ico.org.uk. You may contact the Information Commissioner’s Office as follows:

By email: Please complete the form at https://ico.org.uk/global/contact-us/email/

By phone: 0303 123 1113

By post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Updates and Further Information

This Privacy Policy was updated on 21 April 2022. It may be updated to take into account changes at Vero Screening or for example to reflect changes to regulation or legislation.

Updates to this Privacy Policy will be posted on this page – please check back from time to time.

 

13County Co

21 April 2022

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